Insights
How your shop compares to published industry benchmarks. Your numbers are computed from your real, approved, invoiced work.
These bands are published industry figures, not a Gravy peer group. Your own numbers below are from your last 90 days of approved, invoiced work.
Average repair order (ARO)$367
$200industry typical $400–$599$1,000
Below typical. Ratchet+Wrench 2026 Industry Survey (430+ shops, Q1 2026): the most common ARO is $400-$599 (24% of shops); 45% are above $600.
Gross profit margin45%
30%industry typical 50%–59%75%
Below typical. Ratchet+Wrench 2026: the largest share of shops (28%) run 50-59% overall gross profit; parts most often 50-59%, labor most often 60-69%.
Effective labor rate$127
$80industry typical $100–$149$220
In the typical range. Ratchet+Wrench 2026 posted labor rates: median about $120-$129/hr, middle half about $100-$149, 25% at $150 or more. Yours is labor billed per hour billed, so discounts pull it below your posted rate.
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