Migration

Import your data

Switching from another system? Export your customers, vehicles, repair orders and their line items, payments, declined work and appointments, and upload the files together. Or send us the files and we load them for you.

Nothing is saved until you review the preview and confirm.

Coming from another system?
The data request to send your current vendor

Or send us the files and we move them for you.

Imported customers and automatic messages
What the files can hold

Include a header row. Gravy works out what each file is and matches its columns by name, in any order. You can correct both on the preview.

  • Customers and vehicles: name (or first and last), company, phones, email, address, notes, vehicle (or year, make, model), VIN, plate, mileage, customer ID.
  • Repair orders: RO number, date, customer, vehicle, total, tax, balance due, description.
  • Line items: RO number, type (labor, part, fee, sublet), description, part number, quantity, unit price, hours, rate, cost, line total.
  • Payments: RO number, date, amount, method. Declined work: description, price, RO number or customer and vehicle. Appointments: date, time, customer, vehicle, service.

A one-file export with a date and amount on each row works too. Download a template →